Ember Solutions, LLC PRIVACY STATEMENT
Ember solutions, LLC is committed to safeguarding the privacy and security of the information we collect. This statement explains the policies we follow with respect to the handling of customer information collected by Ember solutions, LLC.
Commitment to Privacy and Security
Ember Solutions, LLC (“Ember Solutions, LLC”) is committed to safeguarding the privacy and security of the information we collect. This Privacy Statement explains the policies we follow with respect to the handling of customer information collected by Ember Solutions, LLC. This Privacy Statement covers the services provided by Ember Solutions, LLC to our merchant customers, including merchant customers using the Chase Mobile Checkout application.
Information We Collect
Ember Solutions, LLC’s customers, the customers of its affiliates, and the customers of other third-parties for which Ember Solutions, LLC may provide outsourced or subcontracted processing services, (“Merchants”) are businesses and other legal entities desiring to accept credit or debit cards or other payment methods, as payment for goods or services. Ember Solutions, LLC does not have direct relationships with, or collect information directly from, individual consumers other than in their capacity as owners or operators of a commercial enterprise. Ember Solutions, LLC does not provide services for consumer, personal, family or household purposes. The information we receive and collect is strictly related to our business customers and the payment transactions that we assist them in executing, as well as from prospective or potential business customers or website visitors who may be interested in learning more about our services (“Customer Data”). The transaction information we receive from our Merchants may include personal financial information about their customers or applicants (e.g., name, address, credit or debit card account numbers and expiration dates, etc.) who may be individual consumers and other cardholders (“Cardholder Data”). Ember Solutions, LLC understands that such information is sensitive and takes appropriate steps to protect the confidentiality and security of all information collected by Ember Solutions, LLC in accordance with this Privacy Statement.
Customer Data and Cardholder Data
Use and disclosure of Customer Data collected by Ember Solutions, LLC varies based on the information source and type, as set forth below:
Protection of Cardholder Data and Customer Data
Ember Solutions, LLC has implemented various measures, including appropriate administrative, technical and physical safeguards, designed to ensure the security and confidentiality of Cardholder Data and Customer Data, protect against anticipated threats or hazards to the security or integrity of such information, and protect against unauthorized access to or use of such information. Such measures may include, among others, encryption, physical access security and other appropriate technologies. Ember Solutions, LLC continually reviews and enhances its security systems, as necessary. Ember Solutions, LLC is subject to the detailed rules and regulations of the various credit and debit card organizations and networks (i.e. VISA, MasterCard, American Express, NYCE, Star, etc.), relating to the security and safeguarding of Cardholder Data, including, but not limited to, the Payment Card Industry Data Security Standards (“PCI”), VISA Inc.’s Cardholder Information Security Program (“CISP”) and MasterCard International’s Site Data Protection Program (“SDP”). Ember Solutions, LLC endeavors to comply with all such rules at all times. Pursuant to such rules and regulations, Ember Solutions, LLC is required to undergo periodic third-party assessments and periodic network scans to ensure that, among other things, Ember Solutions, LLC has installed and maintains a firewall configuration to protect data; does not use vendor-supplied defaults for system passwords and other security parameters; protects stored data; encrypts transmission of Cardholder Data and sensitive information across public networks; uses and regularly updates anti-virus software; develops and maintains secure systems and applications; restricts access to data to those with a business need-to-know; tracks and monitors all access to network resources and Cardholder Data; regularly tests security systems and processes; assigns a unique ID to each person with computer access; restricts physical access to Cardholder Data; and maintains a policy that addresses information security. Additional information regarding the requirements of VISA’s CISP and Mastercard’s Site Data Protection program (SDP) can be found on the VISA, Inc. and MasterCard International Web sites.
Responsibility of Merchant
Merchants are also required to comply with various rules and regulations of the various credit and debit card organizations and networks relating to the security and safeguarding Cardholder Data, including, but not limited to PCI, CISP and SDP. Merchants may be required to undergo periodic third-party data security assessments and periodic network scans to ensure that appropriate security measures are in place.
Additional Internet Privacy Policies
Cookies: By using this site you agree to the placement of cookies on your computer in accordance with the terms of this policy. If you do not wish to accept cookies from this site please either disable cookies or refrain from using this site. What are Cookies? A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can recognize you when you revisit and remember certain information about you. This can include which pages you have visited, choices you have made from menus, any specific information you have entered into forms and the time and date of your visit. Types of cookies: There are two main types of cookies: Session cookies: these are temporary cookies that expire at the end of a browser session; that is, when you leave the site. Session cookies allow the website to recognize you as you navigate between pages during a single browser session and allow you to use the website most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket. Persistent cookies: in contrast to session cookies, persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They therefore enable the website to “recognize” you on your return remember your preferences and tailor services to you. In addition to session cookies and persistent cookies, there may be other cookies which are set by the website which you have chosen to visit, such as this website, in order to provide us or third parties with information.
Help us maintain security and verify your details whilst you use the website as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page. We use persistent cookies to:
Children: Ember Solutions, LLC does not solicit or knowingly accept information from persons under the age of eighteen (18). Our web sites are not designed with the intent to attract or encourage viewing by children.
Modifications to Privacy Statement
We continue to review our policies and procedures to assure that they are effective in meeting our commitments to our Merchants. Ember Solutions, LLC reserves the right to change this Privacy Statement without notice at any time and from time to time, including as needed to comply with the rules and regulations of the various debit and credit card organizations, or to comply with applicable local, state and federal laws and regulations.
If you have a question or comment regarding this Privacy Statement, please contact:
Ember Solutions, LLC